Connect to our Customer Support. We resolve issues via round the clock Live Chat and Phone Support. Write To Us: support goggles4u. The store will not work correctly in the case when cookies are disabled. Home Shipping Policy. Shipping Policy at Goggles4u UK. UK Standard - Working Days. Categories Blog. Preview Just Now Customer Login. Email address is required to login.
Please enter your email address below to create account. Sign In. Preview 8 hours ago About Goggles4u UK. Information provided by various external sources. We ensure that all our customers are fully satisfied. Our target to to make every customer a life time customer.
Preview 4 hours ago Buy online eyeglasses from Goggles4u at best price. Operating since Preview 4 hours ago Goggles4u Overview. Goggles4u was first mentioned on PissedConsumer on Jan 18, and since then this brand received 48 reviews.. Goggles4u ranks 52 of in Medical Supplies and Equipment category. The overall rating of the company is 2. Recent recommendations regarding this business are as follows: "Make sure your prescription is ….
Preview 6 hours ago I buy several pairs of glasses yearly. Dependable consistency and value makes Goggle 4u an great service for America. Keep up the good work. Willie Quinn. Read 6 more reviews about Goggles4u.
Preview 3 hours ago Goggles4u is a prominent name in the Discounted Prescription Eyeglasses industry with its multiple offerings including Prescription Eyeglasses, Sunglasses, Designer Eyewear and Re-Lens service. If you would like to order online, call us now at …. Check out what 62, people have written so far, and share your own experience. Preview 6 hours ago Good to know that you are happy with the quality and build of the received glasses and equally upset to know about the issue with one of the pairs.
To address your reported issue, our customer service will be in touch with you shortly. Sorry for …. Preview 3 hours ago Referred to Goggles4u by friend and ordered some aviator style glasses.
When arrived the left lens had a small fish scale like crack. Upon notifying customer service , they told me a replacement would be come at no charge. I appreciate the "WoW" great no hassle …. Preview 3 hours ago Goggles4u does a great job of cutting Rx even with a prism.
Goggles4u does a great job of cutting the Rx even when it contains a prism. They stand by their work and they provide great customer service! I am more than happy with their service and product.
Check out what 27, people have written so far, and share your own experience. Preview 6 hours ago As per your correspondence with the customer service team, we initially replaced the glasses for you, but since the replacement order couldn't meet your expectations either, we refunded you for your entire order without requesting a return. Hope to serve you better in the future. Regards,- Goggles4u. Preview 8 hours ago Spoke with customer services, then I completed filling in the account details correctly and had no more problems.
The glasses arrived in good condition in a vary strong box via Royal mail. The glasses are fantastic quality for such a low price. Will definitely be using Goggles4u again, now all my details are correct its simple to re-order on line.
Preview 8 hours ago Have questions or need to report an issue with a Google product or service? We've got you covered. See all locations Careers at Google Learn more about our teams and job openings. Explore jobs. See Also : Free Converter Show details. Goggles4u has a consumer rating of 2. Consumers complaining about Goggles4u most frequently mention customer service problems. Instead of sending them back, why not see if they can work for someone else! But at Goggles4u.
With Goggles4u. Frames come in a range of materials, including metal, acetate and TR90 — a thermoplastic material that is incredibly durable, flexible, and lightweight. Show more See Also : Goggles4u return policy Show details. Show more See Also : Goggles4u tracking phone Show details. Show more See Also : Goggles 4 us Show details.
Rating : 4. Email: [email protected]. Show more See Also : Goggles4u coupon Show details. Goggles4u Reviews 65 Reviews Of Goggles4u. Rating : 2. Estimated Reading Time: 9 mins. Goggles4u Reviews And Complaints Goggles4u.
Recent recommendations regarding this business are as follows: "Make sure your prescription is … Show more See Also : Ogg Converter Show details. Goggles4u UK Reviews Read Customer Service Reviews Of Preview 6 hours ago Good to know that you are happy with the quality and build of the received glasses and equally upset to know about the issue with one of the pairs.
Sorry for … Rating : 4. Goggles4u UK Reviews Read Customer Service Reviews Of Preview 6 hours ago As per your correspondence with the customer service team, we initially replaced the glasses for you, but since the replacement order couldn't meet your expectations either, we refunded you for your entire order without requesting a return.
Email: farru [email protected]. Jpg converter. Png converter. Gif converter. Tiff converter. Webp converter. Ico converter. Bmp converter. Pdf converter. Rtf converter. I am never ordering from this site again and I would advise everyone thinking about it to reconsider.
Their customer service is even worse. Would swear I was talking to an automated machine or something. I need my refund so I can order glasses elsewhere since it doesn't look like I'll be getting my glasses at all. Tip for consumers: They're ripping people off. They're not credible. I have ordered several pairs of glasses and have been pleased with the quality for the price.
What I am dissatisfied with is their lack of communication and lack of timely service. I ordered 2 pair July 19, The other pair I still have not received and do not know when to expect them. It is very frustrating. I know they want you to pay extra for RUSH shipping. I think that's uncalled for. Just give normal service.
Tip for consumers: Just know you have to wait and wait and wait and wait to receive your order. Hello Sharon, Thanks for taking the time to share your feedback, and we're sorry to hear the service has not worked out for you as positively as we'd hoped it would.
Please do let us know the order details so we can look into the issue. I rarely wear these glasses I put them on this morning before I put my contacts in and the arm broke off, I was just sitting there, I thought the screw came out but the plastic fell off, cheaply made they did not offer a replacement pair I was happy to put the lens in another frame but mysteriously the frame doesn't exist anymore.
Hello Stephanie, Sorry to know about the problem faced. Please confirm your order and contact details so we can look into the issue. Pros- I bought two pairs of glasses, they look great and it feels like the got the script right.
I've seen other comments that they mess up scripts the frames feel well made. Cons- They take extremely long to get. I've used 4 other companies before to get glasses and have never waited for than two weeks. It took 32 days from placing order, till receiving them. I'm just guessing, but if the 3rd party there business out to other states or counties, that should be disclosed.
I requested tracking and info on who they were using to send the glasses and the customer service rep avoided the question and instead told me they were refunding the express shipping and that the glasses were being sent to the shipping facility. WHICH is vague. I did finally receive a tracking number, literally the day before I got them.
Checked that number and it only took 4 days from CA. Which is a pretty normal ship time So why is goggles4U charging for expedited shipping with a day wait?
This company feels sketchy. Hello Ashley, Thank you for taking time to share your valuable feedback. We have overseas production facilities in Thailand. The glasses initially produced and shipped from there in drop shipment. Unfortunately, the service disruption by postal service at some locations caused unusual delay in the delivery time. The details regarding production and shipping processes are listed in the help center on our website.
Our deepest apologies for the overall inconvenience caused. Hope to serve you again in a better way. I have purchased from Goggles4u previously in and was very pleased with the glasses I had received. I currently put in a new order and the quality and service is very lacking. I ordered 3 pairs of glasses and only received 1 pair. They don't answer any of my emails. I pair I received are awful. Booth lenses are of almost identical prescription but they still came at different thickness.
I have purchased from a few other online glass stores and by far Goggles4u is the worst of them Very disappointing quality and service. I highly suggest not purchasing from them. Products used: Glasses but none as they are of low quality. Hello Sean, Sorry to know about your unpleasant experience with Goggles4u. Please confirm your contact and order details so we can look into the issue. I ordered extra large frames. They were small and thin and looked nothing like the image on their website.
No communication about how long it takes to deliver and nothing about them having been dispatched. I feel like I've been scammed! Tip for consumers: Don't bother. Shabby company selling nasty products that don't match website image. Hello Anna, Sorry to know about your dissatisfaction with the received glasses.
We have one-time exchange policy if anything goes wrong. Please get in touch with the customer support with your order details and we will be happy to help. Hello Jenny, Thank you so much for taking the time to share your valuable feedback. We count ourselves lucky to have wonderful customers like you and will be more than glad to keep providing you satisfactory services in the future. I ordered my new glasses on Jan 3, I finally received my order today, February As soon as I opened them I could see that they were not what I had ordered.
The lenses were yellow with blue tint. I had ordered clear, with no extra coatings. I contacted the customer service chat, and explained the problem. I was first told that I had ordered the Blue light blocking lenses Unfortunately, they no longer have the frame I ordered in stock, and, because of the "glitch" I wasn't charged enough for my glasses.
This is not how you win loyal customers, and not how you increase your customer base. Hello Karen, Sorry to know about your unpleasant experience with Goggles4u Eyeglasses.
A system issue occurred when the order was placed due to which you were not charged for lenses and coatings. This is indeed not good to know that glasses didn't work and offered to replace them. However, for the replacement we needed to have the cost covered. We offered to cover all the costs including frame and shipping but only needed to have the discounted price difference for lenses.
Since it was not acceptable for you, we submitted the refund request without having you return the unsatisfactory glasses back to us. I have not received the glasses that I ordered a month ago. Each time I call to inquire I am told something different, one excuse after the next Refused to process a refund. Said they don't give refunds and they are sorry that I haven't received the glasses but I should be receiving them in another days. It has already been a month.
I do NOT recommend this company. Dear Customer, We highly regret to know about your dissatisfaction. Please confirm the order and contact details so we can look into the issue. I ordered the glasses 2 pairs a month ago and I still do not have them. The call center has always been very polite but they do not offer any assistance or help you expedite the order.
I offer to pay extra to have them delivered overnight or next day but they do not offer that service. Very frustrating and disappointing experience after the order process, selection, and configuration was so easy to do.
I was excited when I placed the order and pleased with the price, but I need my glasses and I still do not have them. The website is misleading and I fell for it. Either they change the production time and offer better shipping methods or sooner or later, consumers will realize that is a fraudulent and misleading way of doing business when they should clearly state that you need to wait a month or more to get your order.
Tip for consumers: Be prepare to wait a month or more for your order. Hello Martin, Thanks for taking the time to share your feedback, and we're sorry to hear the service has not worked out for you as positively as we'd hoped it would.
In order to offer the best possible price to the customers, we produce the glasses in our overseas production facilities, and they initially shipped from there in a drop shipment.
Regrettably, a shipment was stuck in customs which is very unusual. It resulted in an unexpected delay in delivery for some orders for which we are highly apologetic. In such events we, unfortunately, don't have complete control and are finding ways to avoid them from happening. Though it happens rarely, we understand that this causes frustration at the customer's end which is truly justified. Your patience and cooperation will be highly appreciated in this matter.
Please accept our deepest apologies for the overall inconvenience. Hello Jim, We are highly regretful to know about your bad experience. As per the records, the order was placed on the 22nd of June and you requested cancellation on the 13th of July.
The glasses were already produced and shipped from the production facility by that time so we were not able to cancel the order. This was communicated with you on the same day but customer support offered to honor you discount since you had a thought of paying extra.
Unfortunately, we haven't heard back since then. After getting the glasses in return, we contacted you via email and asked if there was any problem with the production but regretfully didn't get any reply back on it. To resolve the case to the best of your interest, our customer support will look into details and get to conclusions soon.
Our deepest regrets for failing to fulfill your expectations. I ordered quite a few pair of glasses from googles4u website, a couple for my mum and a couple for me after having seen good reviews from trustpilot and HotUKDeals website. They arrived and it was immediate to see that the glasses were poorly made- very thin frames and flimsy. The one that I ordered from my mum broke after a few days. The ones that I got, even though a bit better in quality, the coating wore off and I always needed to wipe it off because of cloudiness despite having paid extra for the coating.
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